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Terms of Service

Last updated: 2/22/2026

Welcome to CULTR Health. By accessing our website and services, you agree to these terms. Please read them carefully.

1. Services

CULTR Health provides a technology platform to connect members with healthcare providers. We do not provide medical services directly; medical services are provided by independent licensed healthcare professionals. CULTR Health facilitates the connection between you and these providers.

2. Membership

Membership fees cover access to the CULTR platform, care coordination, and included consultations as specified in your plan. Lab draw fees, medications, and certain specialized services may incur additional fees or be billed separately.

3. Eligibility

You must be at least 18 years old and reside in a state where we operate to use our services. Certain treatments may have additional eligibility requirements based on medical criteria determined by your provider.

4. Cancellation

You may cancel your membership at any time through your member portal or by contacting support. Cancellations are effective at the end of the current billing cycle. No refunds are provided for partial months.

5. User Responsibilities

You agree to provide accurate information, maintain the confidentiality of your account credentials, and comply with all applicable laws. You are responsible for all activity that occurs under your account.

6. Limitation of Liability

CULTR Health provides a platform for connecting you with healthcare services. We do not guarantee specific health outcomes. To the maximum extent permitted by law, CULTR Health shall not be liable for any indirect, incidental, or consequential damages.

7. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the platform. Continued use of our services after changes constitutes acceptance of the new terms.

8. Contact

For questions about these terms, please contact us at legal@cultrhealth.com.